When you open a toolbox or a crate and do not receive any tokens, the Crate will automatically convert them to coins. Below you can take a look at the actions that will trigger this behaviour.
Have you maxed out your character?
Each character can collect tokens up to level 17 only. If you have achieved the max number of tokens necessary for that character (even though you have not purchased the level per se), your tokens will start being converted to coins.
Each character can collect tokens up to level 17 only. If you have achieved the max number of tokens necessary for that character (even though you have not purchased the level per se), your tokens will start being converted to coins.
Have you maxed out your items for all characters?
All Items to all characters can reach up to level 8 only. The same applies here: if you have achieved the max number of tokens for that character, you don't have to purchase all level-ups: your items will start automatically converting to coins.
All Items to all characters can reach up to level 8 only. The same applies here: if you have achieved the max number of tokens for that character, you don't have to purchase all level-ups: your items will start automatically converting to coins.
Are you eligible for an item/character?
Sometimes you might open a toolbox containing an item you're still not eligible to receive. For example, if you are in League 2 and try to retrieve an Epic Item from a Legendary Crate. Then you will be receiving coins instead of new tokens.
Sometimes you might open a toolbox containing an item you're still not eligible to receive. For example, if you are in League 2 and try to retrieve an Epic Item from a Legendary Crate. Then you will be receiving coins instead of new tokens.
If you want to know exactly how many coins you will receive, you can refer to the list below:
1 Character Token = 50 coins
1 Common Item= 25 coins
1 Rare Item = 50 coins
1 Epic Item= 250 coins
1 Live-Events Only Item= 500 coins
All the conversion will be done automatically, so when you open the crate/toolbox, you'll see that you have not received any new tokens but have a higher amount of coins than you would typically have.